Frequently Asked Questions
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+1-877-553-3227

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Now you can order quickly and easily through Air Canada Duty Free Boutique pre-order online! All orders are subject to availability and acceptance by 3Sixty Duty Free, and to the Conditions of Online Sale.


All Duty Free purchases are payable with a major credit card: Amex, Visa, MasterCard, Discover, Diners and JCB (Japan Credit Bureau). We do not accept cash, ATM/debit or gift cards.
All credit card purchases are charged in Canadian dollars. If you pay with a credit card issued outside of Canada, your bank may charge you a foreign merchant transaction fee. Please contact your bank for details.
Yes, you can return unopened products only on the flight where it was delivered.